UPI Payment Down Today: Digital payments body NPCI says ‘working to resolve issue’

UPI Payment Down Today: Unified Payments Interface (UPI) operator National Payments Corporation of India (NPCI) acknowledged on Saturday, April 12, that the online payment interface was experiencing an outage due to a technical issue, which made people face issues while using the digital transaction method. 

In a social media post on platform X, the digital payments body also assured users across the nation that it is working to resolve the technical issue and will update them about any new developments.

“NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue, and will keep you updated,” said NPCI in the social media post on X.

The UPI operator also apologised for the inconvenience caused to people due to the technical issue. People using popular payment platforms like Paytm, Google Pay, PhonePe, etc, were experiencing a significant outage on Saturday, April 12.

“We regret the inconvenience caused,” they said in the post. 

UPI Down

According to Mint's earlier report, citing the disruption tracking platform Downdetector, the UPI outage peaked at 11:30 am on Saturday, April 12, when multiple users started complaining about their difficulties in using the online payments system from their individual payment platforms.

The data also showed that nearly 76 per cent of UPI users were facing troubles related to online payments, while 23 per cent of UPI users could not transfer funds. 

Later, at around 1:12 p.m. (IST), the UPI operator NPCI termed the outage a “technical issue” and apologised for the inconvenience the users were facing.

The report also highlighted that this is the second UPI outage in the last 10 days where users have experienced disruption related to digital payments and online transactions through the interface.

For the earlier outage, the National Payments Corporation of India (NPCI) said that the online transaction system was down due to the fluctuations in the success rates in some banks, which increased the latency in the UPI network. 

Netizens React

People on social media platforms started sharing memes after the initial complaints that the UPI network did not function on Saturday. Few netizens started questioning the online payments system of India, calling it “strange” for such a sudden outage.

“#UPIDown again. So strange!! This is becoming way too frequent nowadays. First #UPI goes down, then banks declare their own “downtime” for UPI transactions,” said a social media user called Vijendra Yadav in his post on X.

Others started sharing memes on the social media platform about how the shopkeepers and the customers reacted as they started experiencing the effect of a sudden outage.

“how I look at the shopkeeper while trying to do a UPI payment today,” said a social media user named Ramen sharing a popular social media meme on X.

There were some users who recalled the value of “Cash is King” and said that they were glad to carry some cash in such an hour of need. 

“UPI is down again. Good that I always carry cash. Cash is always King!!” said a social media user named Suresh H on the platform X.